Unable to load iCloud mail

Are there any known incompatibilities with Apple products/Att&t wireless/infinity prepaid internet/and the iCloud mail? iPhone and IPad does the same thing… displays the above error message at “iCloud mail” screen. When I go to iCloud.com, sign in, it recognizes me and my account, my synced photos and everything is all there but when clicking on “mail” it says it is unable to load.



[Re-Titled by Moderator]


iPhone 15 Pro Max

Posted on Jan 21, 2024 5:38 PM

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Posted on Aug 12, 2024 12:07 AM

Problem solved.

If anyone faces to the same issue, try to check the iCloud Mail via webview of iCloud service.

If it happends on the webview, create a ticket for the issue on Apple Assistance, with all screenshots: Error message in Mail app (one for the bottom error, the other for the detail), error message in web view, and one more error message saying that your alias is disabled (use another mail sends yourself an email).

Then, an Apple assistance will come to you with some basic checking steps. Later, they will collect some logs on your device, (and/or the case will be transfer to a senior assistance), then transfer to an engineer.


You will need to reset your password (with iforget apple com), then, the next day, your alias will be back.

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Unable to load iCloud mail

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