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14.3 Mail.app - Corrupted/Garbled Text When Composing Messages

After updating to 14.3, I've noticed Mail.app messages (replies or new) will begin garbling and corrupting text display while you're writing (similar to writing in this field here). Usually when you've written a few paragraphs, the prior (or even current) text will garble with previous content, moving it around, erasing some, or even overlaying it with a previous paragraph.


Importantly, the text itself is not changed, as can be seen if you just ignore it and keep typing. However, if you stop and try to select the text, it cannot be grabbed, since it's not really there. It is a visual corruption only, but when you don't know what you have written, it's hard to confirm what's, well, written.


I've restarted, as well as reinstalled the OS with no change.


This is while Mail is in fullscreen and the message is using split-screen.


There clearly seems to be a text display bug (graphics or WebKit perhaps), but I'm trying to determine if it's just me or others are noticing it as well. I will also file a bug (Feedback Assistant) on the issue.

MacBook Air 13″

Posted on Jan 23, 2024 10:08 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2024 5:45 AM

Yes, I am experiencing this very annoying problem when editing in Apple Mail. I have a new M3 Pro running the latest MacOS Sonoma 14.3. This had not occurred before the OS upgrade, a few days ago. I was worried that something was wrong with the M3 Pro hardware. However, I see other posts here that indicate the problem is not isolated to Apple Silicon, and seems to have surfaced right after the upgrade to MacOS 14.3.


And it seems to be isolated to Apple Mail so far. It makes it nearly impossible to compose longer e-mail messages. I may have to switch to another Mail app until Apple fixes this really bad bug.


Yes, it's in the display part of the code. I've found that I can force a redisplay to remove the garbled overwritten text by using the Mail Format tab, and then selecting either rich text or plain text, which forces a screen refresh to show all the typing I thought was lost. Otherwise, I can't see the text I'm typing!


It's actually horrible, making Apple mail message editing unusable. I'm ready to switch to MS Outlook to see if that helps.


Come on Apple! This is completely unacceptable. Fix the problem!

Similar questions

140 replies

Feb 5, 2024 2:59 AM in response to My_Monster_G5

Yes, I thought it may be an isolated incident. Not only did it persist in Sonoma (Macbook Air M2) but also on my iPhone 15 version 17.4.


It is past annoying. As the author above notes, three to four paragraphs in and then your text becomes corrupted, you backspace, and it may or may not change back to a few past sentences, and you must start the text over again. Then, it will begin to corrupt again; you either backspace or hit the spacebar, and it is anyone's guesses how much-written text you lose. 1. Could it have something to do with autocorrect because it is happening in the Mail App on MacBook and iPhone? 2. Is anyone using a 3rd party grammar checker, like Grammarly? The bottom line is that its frequency and annoyance need immediate remediation. Has anyone solved this issue?

Feb 5, 2024 9:58 AM in response to klemens259

Turning off / on inline predictions won't change anything. The problem seems related with text rendering / formatting as paragraphs are typed. If it's a one-liner type of response (being typed), probably no issues. When the text wraps a paragraph, that's usually the first thing to trigger it. Whether it's a new email vs replying to email (with text below the reply from the previous email exchanges) factors into the calculus somehow too.


Last week I said I was seeing it in Mail. Over the weekend, had the same issues in Safari when typing exchanges in user forums. Others have reported the same (in this post), so just adding my name to the list so to speak.

Feb 6, 2024 5:20 PM in response to umparrothead

I'm having the same issues: M2 Max laptop, Sonoma 14.3. And it's driving me NUTS. If I had the option to write two sentence emails, I would text.


Once the text garbling starts, I've resorted to saving the offending email as a draft and rebooting. Then I'm good for one or two emails before it starts again. OR I've also been composing emails in Word or Pages or InDesign and then copying/pasting them over to my email. Neither are acceptable.


Please fix Apple!

Feb 7, 2024 11:06 AM in response to umparrothead

I appreciate anyone raising a hand or posting. It shows how many are dealing with this insanity and the hope it gets fixed! I have stopped doing any lengthy emails because of it and try not to email (impossible). I have attempted other emails Google , Protonmail, and the same issue persists. I have seen display issues on Safari and in messages as well. This bug/display is not just an email-related issue.


Thank you all for who are posting. Yes, me too, or raising a hand. It is helpful when someone is searching for wtf is going on and looking for a fix to this issue. It is not your device. It is an Apple buck-up & we are all waiting for an update to resolve it.

Feb 8, 2024 10:24 AM in response to ahw-apple


Some emails I receive on this post do not appear here, or like another poster, stated, I don't see it (they are all mangled). This was the most hopeful post I received yesterday, and I appreciated it. Google the below; maybe a link is not allowed here. Thanks, apmeyer, for the hopeful news!


apmeyer has posted in the Other Apple Applications and Services community. 


"Sounds like a fix is on the way. Can't come soon enough.

macOS 14.3 Sonoma Text Display Bug to Be Fixed Soon"


Feb 10, 2024 4:22 AM in response to 0boolean1

Upgrade to MacOS 14.3.1.


It should fix the problem, which was in WebKit. The software update explicitly says it is a fix to this erratic display problem when editing. In addition to Apple Mail, this was occurring in other apps that use WebKit.


It's a bit scary to see something like this with a brand new computer, and wonder if something is wrong with the new M3 Pro Apple Silicon hardware. I certainly did, until I saw in this forum that it was happening to many different computers, including ones with Intel processors.


This display issue when editing is a documented software bug that 14.3.1 should fix.

Feb 7, 2024 8:28 AM in response to umparrothead

I would like to suggest that there is no point in posting more "me too" messages. We should concentrate on getting a consensus on how to cope with it until Apple fixes the bug. Scanning through the previous messages, everyone seems to agree that it's a problem with the display, not the underlying text, so all that is needed is a way to force a refresh, either by:


  1. resizing the window.
  2. selecting all the text with ⌘-A (you may need to deselect it before it corrects itself completely).
  3. just typing on until it clears itself, although that can be hard when you are typing through mangled text.


All three have worked for me. Please could people confirm whether one or more of these solutions work for them as well.

Feb 7, 2024 8:35 AM in response to AaronA36

I would like to suggest that there is no point in posting more "me too" messages. We should concentrate on getting a consensus on how to cope with it until Apple fixes the bug. Scanning through the previous messages, everyone seems to agree that it's a problem with the display, not the underlying text, so all that is needed is a way to force a refresh, either by:


  1. resizing the window.
  2. selecting all the text with ⌘-A (you may need to deselect it before it corrects itself completely).
  3. just typing on until it clears itself, although that can be hard when you are typing through mangled text.


All three have worked for me. Please could people confirm whether one or more of these solutions work for them as well.

14.3 Mail.app - Corrupted/Garbled Text When Composing Messages

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