MBP 2021. Since updating to 14.3 last night, Music will not play any tracks from my library. If I try to play from an album, nothing happens at all. If I try to play from a playlist, I get the beachball and have to force quit. I'm a music teacher and use these playlists every day, please advise!
MacBook Pro 15″, macOS 11.6
This worked for me and was quite painless, so hopefully, it may help some of you also.
I went into Music>>Settings>>Files and changed the location of my Music Media Folder, which then generates a new Library file but doesn't move the audio files. I then went back in and changed it again, back to it's original location and the Library file rebuilt again, after which Music worked perfectly.
This simple solution worked for my library with 40k songs. For me the issue started after upgrading to 14.3.1 while there was no issue with 14.3. I'm really relieved that I didn't need to rebuild the library. Thanks.
Thanks! This worked for me as well!
Since I previously changed the location of all my music to a custom folder, it couldn't link any of my music with Apple Music because the update probably changed the location back to where the music files folder is by default.
I have a similar problem with Music on my MacAir2 but when I open Music I get the spinning ball then it closes and I get a lengthly text screen beginning with this:
Process: Music [39321]
Path: /System/Applications/Music.app/Contents/MacOS/Music
Identifier: com.apple.Music
Version: 1.4.3 (1.4.3)
Build Info: MusicDesktop-1004003027000~4
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2024-02-20 15:42:50.6638 -0700
OS Version: macOS 14.3.1 (23D60)
Report Version: 12
Anonymous UUID: BA383A59-256E-FF11-7BD2-E6960431F6D3
Sleep/Wake UUID: BB7D177A-377F-4E00-B141-E0F0D186267D
Time Awake Since Boot: 760000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Music main Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000018daef33c
Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [39321]
What's up? Does Apple plan to provide an update for those of us who downloaded Sonoma 14.3.1?
I wish I had found this thread earlier. Somehow I got it working again, but my problem was:
Downloaded HLS Media files would not play. It would STREAM totally fine, but the moment I downloaded the lossless file, it would play for 0.1 sec and then not respond. I'm coming from an older 2015 iMac, and I've been moving stuff manually to a Mac Studio M2 Max.
Long story short, I didn't know what to do, so I... deleted the whole Apple Music folder. I thought, what's the harm, since everything can be re-downloaded anyway. But I forgot I had some older files that aren't part of the subscription service, and I don't know where the CD's or original files are. Thank goodness I'm an iTunes Match subscriber, so technically I can just re-download everything.
Still, it was really weird that the only files that would not play, were the ones that were previously downloaded locally. I wish I'd known about the security setting and adding Apple Music to it, maybe that would've fixed it.
I can't get Music to remain open long enough to try that fix. I get the spinning ball of angst then Music closes and I get a reams of codes. When I try to reopen the same thing happens each time. This is only happening on my MacBook Air2.
Of all the solutions I've read here, the only one that seems to work so far is to open a song in finder and then double-click. I have thousands of songs - this will take forever. There must be another way!!!! Thanks Apple for nothing!!!!! If anyone has a suggestion I would be very grateful. My itunes app is on my Mac Desktop, and I'm now on Sonoma 14.4.1. Please bear in mind I am not a tech-minded person or good at IT jargon. I also keep getting error message -54 whatever that may be, something to do with the music library it appears.
Thankfully I found this thread. This worked for me too, mind you I first spent an hour wasting time talking to 4 Apple "genius" reps - none of whom had a solution and had me reinstall the OS, which didn't work. This did and it was simple and took all of 5 minutes. Appreciate the help!
My music is stored in the Cloud using iTunes Match. I don't want to have to re-import all my files again.
My library counts nearly 8000 songs and it ran for 15-20 seconds (Mac Mini M2 Pro). Reshuffling the files on OneDrive took a few minutes.
That worked - thanks!
I have the same problem, the fix didn't work for me :( All my music is stored in iCloud. If I create a new library and play songs from there, it works fine.
This only works for individual files on my Mac. When I select all tracks it removes the services option so I am unable to show in finder. Not sure how you did it?
Try enabling full disc access for the Music app in the system settings. That fixed everything for me
I'm not sure how you do that on the Mac as the Music App doesn't show up in system settings.
Thanks, @FatCol, this worked for me!!
Apple Music doesn't work after Sonoma 14.3 update
