Apple Pay
I have changed my phone number all throughout my phone, the cloud and the bank and Apple Pay is still trying to verify my new card via an old phone number. Any advice?
iPhone 15, iOS 17
Only your bank can verify the information. Apple has the information, you said yourself that you changed. Your bank is the one with the wrong number.
Some smaller and mid-size banks use a third party to verify the information. Some use the network (Visa or MasterCard) for verification. It can take several days for the bank’s servers to update verifying company once they have an updated number.
I’ve provided additional information to help with the understanding of the issue you’re facing. Not sure it’ll help the bank though.
This explains the verification process you’re having an issue with.
>>Adding additional verification
A card issuer can decide whether a credit or debit card requires additional verification. Depending on what’s offered by the card issuer, the user may be able to choose between different options for additional verification, such as a text message, email, customer service call or a method in an approved third-party app to complete the verification. For text messages or email, the user selects from contact information the issuer has on file. A code is sent, which must be entered into Apple Wallet, Settings or the Apple Watch app. For customer service or verification using an app, the issuer performs their own communication process.<<
Adding credit or debit cards to Apple Pay - Apple Support