My iMac (2011) on OS Sierra 10.12.6 running iTunes 12.8.2.3. does not appear to recognise my iPhone 13 since updating to iOS 17.0 Now on iOS 17.3 and no different.
iPhone does not show up on Finder either.
Have swapped cables etc.
My iMac does recognise my iPhone 5s and iPad as normal.
iMac 21.5″, 10.12
Do you get the advisory message shown in this Apple article:
If your Mac says that a software update is required to connect to iPhone or iPad - Apple Support
If so, that poorly-worded article fails to be clear that the download only patches iTunes to work with newer versions of iOS and iPad OS. It does not affect the macOS verison on your computer at all.
It is a small fast downlaod and takes little time to install.
Do you get the advisory message shown in this Apple article:
If your Mac says that a software update is required to connect to iPhone or iPad - Apple Support
If so, that poorly-worded article fails to be clear that the download only patches iTunes to work with newer versions of iOS and iPad OS. It does not affect the macOS verison on your computer at all.
It is a small fast downlaod and takes little time to install.
Hi Allen thanks for the response. I have not had any response on my Mac and there are no relevant updates for any software on my Mac.
iMac does not recognise iPhone 13
