Activate E sim request

kimbo_1 wrote:

T-mobile isn’t even a carrier here.

You probably realize T-Mobile is a carrier in other areas.

This looks like a scam, although there’s a slight chance it’s an accidental mistake. In any case:

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Perhaps someone could assist you if you shared a whole lot of additional information. Here are just a few examples:

• What model iPhone?
• What iOS version?
• Where did you purchase this iPhone?
• Are you the original owner?
• Has it been associated with a carrier?
• Has it been locked to a carrier?
• Has this iPhone changed country or region?
• Are you using it in the country where it was purchased?