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Problem with my battery

I went to an Apple Authorised Service Provider in Egypt to replace my battery based on the massage shown on my setting that reads as in below:

(Recalibration of the battery health reporting system was not successful. An Apple Authorised Service Provider can replace the battery [free] of charge to restore full performance and capacity.)

  • but they tried to charge me a price for a new one, am i in the wrong for demanding that it should be free of charge just like my battery support massage says??

iPhone 11, iOS 17

Posted on Jan 27, 2024 6:23 PM

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Problem with my battery

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