It’s showing my Apple ID is not been used

Please I cannot download I have created Apple ID already it’s when I login it’s showing I’d hasn’t been used it will take me back to login please help out I just bought this phone

Posted on Jan 28, 2024 5:10 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2024 10:52 AM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.


1 reply
Question marked as Top-ranking reply

Jan 28, 2024 10:52 AM in response to Favour4898

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.


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It’s showing my Apple ID is not been used

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