Air tag

I bought the 4 pk for my cats while I’m away. It keeps saying I need to move closer, can’t detect



Posted on Jan 28, 2024 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2024 11:06 AM

Your iPhone needs to be within Bluetooth range (~30-40') of the AirTag in order to "see" its location on the Find My app on your phone.


The Apple AIrTags rely on Bluetooth and the Apple Find My Network. That network is either your iPhone or any other iPhones within Bluetooth range of the tag to relay both the tag's ID & the phone's GPS location over the Internet to the Apple servers. This is where you would see updated location information with the Find My app.


FWIW, these tags are primarily designed to help you locate a misplaced item. They are NOT designed for tracking. Whether that is for people or pets. If your goal is to keep track of where your cats are, you should consider getting dedicated tracking devices that rely on GPS, not Bluetooth.

1 reply
Question marked as Top-ranking reply

Jan 28, 2024 11:06 AM in response to Mimilucente

Your iPhone needs to be within Bluetooth range (~30-40') of the AirTag in order to "see" its location on the Find My app on your phone.


The Apple AIrTags rely on Bluetooth and the Apple Find My Network. That network is either your iPhone or any other iPhones within Bluetooth range of the tag to relay both the tag's ID & the phone's GPS location over the Internet to the Apple servers. This is where you would see updated location information with the Find My app.


FWIW, these tags are primarily designed to help you locate a misplaced item. They are NOT designed for tracking. Whether that is for people or pets. If your goal is to keep track of where your cats are, you should consider getting dedicated tracking devices that rely on GPS, not Bluetooth.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Air tag

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.