I suggest anyone in the market for a new phone avoid the iPhone 14 Pro/Pro max line at all costs. The rear appears to be metal, though it’s a matte glass.
The phones are faulty and are reported all over the community as being lemons. Apple refuses to fix under manufacturer’s warranty.
I’ve been a loyal iPhone user since the iPhone 4 and just ordered the Google Pixel 7. So long Apple ✌️
iPhone SE, iOS 15
Yetmana0 wrote:
It wasn’t.
I took my phone from my pocket and i noticed the camera surround looked broken and took my case off to find this.
Considering the screenshots of people sharing my experience, that is a manufacturers defect.
How is putting a phone in a pocket is beyond the normal use of a phone for it not to be covered under warranty? I should be able to put a $1300 phone in my pocket and not expect it to break.
I ran a repair desk for a major U.S. cellular carrier for twenty years. I've heard it all and seen it all. I understand it's upsetting when an expensive phone gets broken, but it doesn't change the fact that your phone suffered impact damage. Apple isn't going to replace it.
Best of luck.
That phone appears to have been dropped and broken. That is not "defective". It's damaged. That's not covered by warranty.
It wasn’t.
I took my phone from my pocket and i noticed the camera surround looked broken and took my case off to find this.
Considering the screenshots of people sharing my experience, that is a manufacturers defect.
How is putting a phone in a pocket is beyond the normal use of a phone for it not to be covered under warranty? I should be able to put a $1300 phone in my pocket and not expect it to break.
Good luck convincing anyone that that physical damage is a manufacturing defect.
Defective iPhone 14s
