Paramount+ through Apple

I subscribed to Paramount+ through Apple. I see it on my list of subscriptions. I’m trying to figure out how to access the content.


When I open the Paramount+ app on my Apple TV, I select sign in, I select Web, and then I get a five digit code or I can scan the barcode with my phone.


And either case, I end up on Paramountplus.com/appletv asking me to sign in. I don’t have a separate Paramount+ login. So I select forgot password, but I am not getting an email to reset my password.


Not sure what to try next

Posted on Jan 29, 2024 8:06 PM

Reply
2 replies

Jan 29, 2024 10:12 PM in response to TipToeTippy

  1. The subscription as started in the Paramount+ app on an Apple device, is valid in the Paramount+ app on any Apple device that supports this app. On secondary Apple devices (different from the signup device), you may need to ‘Restore Purchases’.
  2. The subscription as started in the Paramount+ channel in the Apple TV app, is valid in the Apple TV app on any device that supports the full Apple TV app. Just signing in to the Apple TV app would be enough.
  3. The subscription as started with Paramount+ directly, is valid in the Paramount+ app on any Apple or third party device, as well as on the web. Notably not for the channel of the same name in the Apple TV app.


These would be a different types of subscriptions, with different terms and conditions, different perks and limitations, and not exchangeable as such. Choose what fits your usage best and stick with that. Cancel and resubscribe differently if needed.

Feb 5, 2024 5:02 PM in response to Urquhart1244

I have the exact same issue. I think the issue is that I have no idea what the "randomly generated Subscriber ID" is that is "unique to me and the developer". I immediately tried to cancel subscription but the cost is still seemingly applied and it says I have access to the subscription until a month from now (which is actually untrue). Is there a way to get my login credentials so I can just try to access it directly through the Paramount Plus website or app?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Paramount+ through Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.