The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am being charged for both Apple One 29.99 and Apple Cloud 2TB storage 9.99.
I thought cloud storage was included with Apple One.
How can I get this corrected without canceling my 2TB account and losing my cloud data?
MacBook Pro 13″, macOS 14.2
If you're subscribed to an Individual or Family bundle, it's working properly; these include less than 2TB of iCloud storage. If you're on the Premier plan and can't simply cancel the separate iCloud+ one, click here and ask Apple Support for assistance.
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Fix duplicate charges for Apple One and Apple Cloud Storage
