I turned on the Stolen Device Protection on my Iphone 13 Pro after updating it to iOS 17.3 and my home wasn’t recognized as a familiar location. Because of that now I can’t access my Apple ID. What is weird is that the Face ID & Passcode option on Settings just disappeared, which is where you go to turn SDP off. What should I do to turn SDP off?
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iPhone 13 Pro, iOS 17
I had turned on Stolen Device Protection a year ago and just realized I no longer had Face ID showing in Settings. I located advice in another forum and it fixed my problem. 🙏🏻
You have Restrictions enabled: If you or someone else with access to your device has enabled Restrictions, it may be preventing you from accessing the Face ID and Passcode options. To check if Restrictions are enabled, go to Settings > Screen Time > Content & Privacy Restrictions. If Restrictions are enabled, you will need to enter the passcode to access the options. You should then see the option to turn off Stolen Device Protection.
Hope this helps anyone with the same issue.
It didn’t work 😭
Apple is bs
why can’t I turn off stolen device it’s really annoying !!!! Fix your **** Apple
I can’t turn off stolen device protection and my Face ID is working no more
same thing here but i still can see face id and passcode.
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I've the same issue and can't even restore backup as this issue is preventing me to turn off find my option to be able to restore the last backup.
I feel that I stuck in a loop
How did you do that please help
I am having the same exact issue. Called Apple Support. They claimed they are not aware of this issue and could not help me. Someone will call me back.
Stolen protection device is not off
my face id is not being recognized and i can’t access features of my iphone
my face is not working …
how I can clear this problem
I turned on face id protection of my iphone xs max now the face id failed to work I can’t turn of face id protection
Nothing to do with VN. You need to go into settings > touch (face) ID and passcode > then click > TURN PASSCODE OFF. This will also turn off > stolen device protection.
Please which iOS where you able to do this as the SDP is not in security and privacy on IOS 17.5?
I am on IOS 17.5.1. You are looking in the wrong place. NOT Privacy & Security. Go to TOUCH ID & PASSCODE. It's just below Siri & Search.
Can't turn off Stolen Device Protection on iPhone
