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I turned on the Stolen Device Protection on my Iphone 13 Pro after updating it to iOS 17.3 and my home wasn’t recognized as a familiar location. Because of that now I can’t access my Apple ID. What is weird is that the Face ID & Passcode option on Settings just disappeared, which is where you go to turn SDP off. What should I do to turn SDP off?
[Re-Titled by Moderator]
iPhone 13 Pro, iOS 17
I’m having similar issue. It won’t recognize my Face ID but I not can’t access my passwords or anything and can’t turn it off as it doesn’t recognize my face. I’m at my literal home and it’s still not working. I went to Apple Store today and they said it would be fine once I got home and would be able to turn it off but I still can’t and can’t access passwords or other settings as it won’t recognize me! No one from Apple seems to be able to know what to do! I’m so frustrated as I just want to turn it off!
how I can clear this problem
I turned on face id protection of my iphone xs max now the face id failed to work I can’t turn of face id protection
Nothing to do with VN. You need to go into settings > touch (face) ID and passcode > then click > TURN PASSCODE OFF. This will also turn off > stolen device protection.
Please which iOS where you able to do this as the SDP is not in security and privacy on IOS 17.5?
I am on IOS 17.5.1. You are looking in the wrong place. NOT Privacy & Security. Go to TOUCH ID & PASSCODE. It's just below Siri & Search.
How can I start SECURITY DELAY please for God sake
My stolen device protection won’t turn off
I tried for hours to get this issue resolved and this is actually what did it. THANK YOU!!!
bhujbal_akshay’s response above
That's exactly what I have done to resolve the issue.
I have the same problem. Did you get yours sorted?
What did you do to fix the problem? I have the same issue and can’t see which thread you’re replying to which fixed it
hi i just got this issues fixed it by itself, just update your ios, or maybe wait for the newest ios update, when i turn it off it doesnt require a face id after restarting..
I’ve been trying to get mines to turn off for the longest it’s still not working
Done exactly what said to do and it worked for me. Thank you.
Can't turn off Stolen Device Protection on iPhone
