My Apple Watch Ultra 2 has been acting sporadic

My watch went crazy today, flicking between different screens, typing its own texts, I couldn’t stop it or turn it off, had to just wait for battery to go flat to stop.


[Re-Titled by Moderator]

Posted on Feb 1, 2024 4:56 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2024 2:34 AM

It's a bug in 10.3 on s9 and U2 watches.

Update phone to iOS17.4.1 and watch to watch OS 10.4


If a hard reboot does not fix it then Wipe Watch and set up again then update


Put Apple Watch on its charger.


Press and hold the side button until you see the screen with the power button in the upper-right corner, then let go of the side button. If your Apple Watch has an earlier version of watchOS, you see the Power Off slider instead of the power button.


Press and hold the Digital Crown until you see the red Reset button.


Tap Reset, then tap Reset again to confirm. 


After Apple Watch unpairs completely, you can pair again. Remember that you'll need the Apple ID and password that were used to set up the watch.



119 replies

Feb 5, 2024 8:16 PM in response to Needhelpapplewatch222

Mine just woke me up out of a dead sleep at 5am (CET) buzzing like crazy (in Sleep Focus) and by the time I got my glasses on, I couldn't see what the **** it was notifying me about, but I also couldn't get the screen to respond to any attempts to tap on it, and it was going nuts jumping from app to app, like someone else was messing with it.


This is by far the weirdest Apple experience I have had.

Mar 20, 2024 5:53 AM in response to Needhelpapplewatch222

My watch just started doing this yesterday. I noticed there is a software update pending but this does not seem to be working either. I left it on the charger over night, and checked the next morning and it at least let me power it down. I am planning to schedule repair for it, but would like to know if it is worth keeping this device since I have never had this problem with any of the other series ever.

Mar 30, 2024 12:41 PM in response to shroombab

My U2 ultra also went nuts today at about noon my time in Utah. It’s bouncing around going from one app to the other and now it’s telling me I can’t do anything to it because I don’t know the password because it says I keep putting in the wrong password and it goes up and up, in the time it makes me wait before I can put it in the proper password if it even knows what the password is if I’m correct or if it thinks I’m nuts. Why did I have the note on one of your replies that says your two should be fine does that mean after I’ve gone to the procedure that shouldn’t have happened in the first place or it’s fine and I shouldn’t have had this problem, which doesn’t help me in the least bit, please answer this. I think I’m paying money for this tech-support so it’s better if you call me.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Apple Watch Ultra 2 has been acting sporadic

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.