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My Apple Watch Ultra 2 has been acting sporadic

My watch went crazy today, flicking between different screens, typing its own texts, I couldn’t stop it or turn it off, had to just wait for battery to go flat to stop.


[Re-Titled by Moderator]

Posted on Feb 1, 2024 4:56 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2024 8:20 AM

I have the same issue! The watch went crazy, hopping from app to app. I took it off from my wrist and it looks like some one is trying to guess the password - trying different number combinations.

I’m not able to restart it. It looks like I have to wait until it runs out of battery.

119 replies

Apr 18, 2024 8:13 AM in response to Needhelpapplewatch222

I called and reported it the first time because I was freaking out and they walked me through unpairing. The 2nd time it happened I had company over and already knew what to do so I did not. Hopefully you are right and the last update fixed it. If it didn't I expect it to happen again May 31. Seems to be every other month on that date. Weird.

Apr 18, 2024 10:53 AM in response to Brianscrapple

Brianscrapple wrote:

I tried that like ten times If the power button would come on it would disappear before I could press it or I pressed it while it was in the screen and it did nothing. Sometimes it would go to the slide to power off button but it wouldn't slide at all and then disappear! As I said I let it sit in my drawer until the watch battery died sometime today.

If you tried the standard reset a I describe it on the charger and it failed so many times, then I still suspect the hardware.


Apple Watch is not, and should never, be regarded as a medical device. If you have serious blood oxygen issues you should not rely on this watch, it was never accurate to better than 2% either way. It’s a non-medical indicator for normal people to suspect they may have a problem to be investigated, not a medical monitor for diagnosed people.

Apr 18, 2024 6:52 PM in response to LD150



LD150 wrote:


Brianscrapple wrote:

I tried that like ten times If the power button would come on it would disappear before I could press it or I pressed it while it was in the screen and it did nothing. Sometimes it would go to the slide to power off button but it wouldn't slide at all and then disappear! As I said I let it sit in my drawer until the watch battery died sometime today.
If you tried the standard reset a I describe it on the charger and it failed so many times, then I still suspect the hardware.

Apple Watch is not, and should never, be regarded as a medical device. If you have serious blood oxygen issues you should not rely on this watch, it was never accurate to better than 2% either way. It’s a non-medical indicator for normal people to suspect they may have a problem to be investigated, not a medical monitor for diagnosed people.

You must work for apple! 2% accuracy Pulse -OX is fine for me! Since Apple lost the right to sell the watch with Pulse-OX sensor I don't want to lose that feature. Second it is sold as a DIVE WATCH EN13319 certified, An internationally recognized standard for diving accessories. "Apple Watch Ultra 2 puts a bona fide dive computer on your wrist. Made for recreational snorkeling, scuba diving and free diving down to 40 meters!" So if it fails underwater divers lives might be in jeportly! So putting it in a glass of water overnight, It better not leak water! Now pull this post like you did on my other one That I just asked him it still has Pulse-OX and if it won't leak! But at least you read it!

Apr 19, 2024 7:28 AM in response to LD150

BS I have had 4 PE's my O2 stats are normally at 88-92% at any given time. So I would never leave the hospital if they went by your reply! For me 79% is time for O2 that I have. At 69% then it is ER time! Because I most likely have an another PE. I have 2 medical grade Pulse-ox sensors. I have compared them to the Apple watch And found the watch to be quite accurate. If I send my watch in for repair and they have to replace it. Will they give me a new one that won't have the Pulse-OX in it? That's all I wanted to know! I know you reported my reply to apple or you work for them!

Apr 19, 2024 7:54 AM in response to LD150


LD150 wrote:

Still think I work for Apple??
I don't pull posts, the moderators do.
Stick your own watch in a glass of water but asking someone else to do it is irresponsible and somebody on the team noticed.
Get your watch fixed. The ban was for selling watches 9 and U2 in USA with that feature, no ban on the feature itself.

As I stated this Quote right from Apple  The Apple Ultra2 watch is sold as a DIVE WATCH EN13319 certified, An internationally recognized standard for diving accessories. "Apple Watch Ultra 2 puts a bona fide dive computer on your wrist. Made for recreational snorkeling, scuba diving and free diving down to 40 meters!" So If it can't handle a glass of water, how is it going to handle 120 feet underwater!!!

I have swam with my watch! It is good physical therapy for my me. You can look up diving as physical therapy for chronic pain and for O2 saturation. At a depth of 66 feet, I'm inhaling 3x the amount of air I would inhale at the surface.

Apple is selling this watch as waterproof down to forty meters so they would have to fix it under warranty if it doesn't survive a glass of water!!

You either work for apple or more then likely reported my post!

But I'm not a mean person and I mean when I say Good luck with your COPD I hope you have a full life!

Apr 19, 2024 9:18 AM in response to Needhelpapplewatch222

Update

Hi to all! I have this problem also and have posted here before. Mine acted up after 10.4 update was installed.

I called Apple and was spoke with an Apple watch tech. I was told if I send my watch in for repair, I will lose the Blood Oxygen sensor in it! He stated that they will not update our watches we have now to remove the Blood Oxygen sensor feature in it! We get to keep it!

I believe this a software problem because the watch does this very sporadic as it only happened to me three times since I bought it right after Christmas. My wife has a watch 9 and hers has no problems. The ( has the same problems.

I told them I will wait for awhile for more updates to come. And if it fails then I will have to make a decision if I want to lose the Blood Oxygen sensor in it or just reset the watch!

If anyone has sent their watch in for repair, please reply to me if it is fixed and if you lost the Blood Oxygen sensor! Thank you

Apr 19, 2024 9:24 AM in response to Brianscrapple

I called Apple and was spoke with an Apple watch tech. I was told if I send my watch in for repair, I will lose the Blood Oxygen sensor in it! He stated that they will not update our watches we have now so to remove the Blood Oxygen sensor feature in it! We get to keep it!

So I was right about that part! I will wait for more updates and then decide if I want to lose my O2 sensor or just reset my watch!

Apr 19, 2024 12:29 PM in response to Brianscrapple

I would not want to lose the oxygen sensor but I find it a novelty feature and the results to be questionable. For example, right now it told me my sat is 93%. As a retired healthcare worker, I believe that's ridiculous. You can get a proven fingertip sensor on Amazon with a 4.6 start rating out of 12,000 reviews for less than $25. Do not worry about losing the O2 sensor feature ... and don't trust it either.

Apr 19, 2024 7:36 PM in response to HWG1953

Hi thank you for your reply! As a retired EMT and my wife a current RN, I have 2 very expensive finger tip medical grade O2 sensors! I have had two Apple watches that had O2 sensors in them and I found for me that the apple watch Blood oxygen sensor to be within about 98% accuracy compared with my finger tip sensors! I have enough to carry all ready. Secondly the price for the Watch as you know is not cheap either! When apple gives you back the watch minus the O2 sensor do you think they will give you back any money for the loss! That part is what I don't like the most! We bought the watch for our own reasons and you should get back what you paid for!

Apr 20, 2024 8:41 AM in response to Movering44

The United States Federal courts banned the import of Apple watch with the Blood Oxygen sensor feature into the USA. The Court does not have the power to stop UK from getting them though. So right now Apple has removed that feature from the watches that they are selling here! Apple was allowed to sell off the watches they already had in the USA before the ban went into effect.

I was flat out told by Apple watch technician on the phone. If I send it in for repair it, I will lose that feature.

The Ultra2 is a certified dive watch, so I would bet if it goes in for repair they just replace the watch just like they did for you. They probably don't want the risk the safety of a diver if the watch leaks from an improper repair! So I would get one that doesn't have the feature!

But it was nice that you got one!

This problem happens so sporadically, like once a month for me. I believe it is software problem that will be fixed! So I will wait because I also have Apple care+ on it!


My Apple Watch Ultra 2 has been acting sporadic

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