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aasweetpea25 Author

Level 1

4 points

iPhone keeps shutting down

Ever since I did the new iPhone update 17.4 my phone keeps shutting down after being plugged into the charging cord after a couple minutes. I have tried everything and nothing is helping!

iPhone 12 Pro Max, iOS 17

Posted on Feb 1, 2024 6:33 PM

Top-ranking reply

Axel Foley

Level 10

157,140 points

Posted on Feb 1, 2024 7:08 PM

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.

Axel F.

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iPhone keeps shutting down

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