iPhone keeps shutting down

Ever since I did the new iPhone update 17.4 my phone keeps shutting down after being plugged into the charging cord after a couple minutes. I have tried everything and nothing is helping!

iPhone 12 Pro Max, iOS 17

Posted on Feb 1, 2024 6:33 PM

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Question marked as Top-ranking reply

Posted on Feb 1, 2024 7:08 PM

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

2 replies
Question marked as Top-ranking reply

Feb 1, 2024 7:08 PM in response to aasweetpea25

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

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iPhone keeps shutting down

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