The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
What do I do if after the iOS 18.11 update my phone keeps shutting down every 5 minutes and restarting? How do I fix this? I know my battery is fine. Tried force restart and restarting multiple times. Help?
iPhone 11 Pro Max, iOS 18
Hello!
Just to ensure you are doing the force restart procedure correctly, please check if what you did matches with the instructions here: Force restart iPhone - Apple Support
Also could you tell us the Maximum Capacity of the battery in: Settings > Battery > Battery Health and Charging?
Thank you for now.
After update 18.4.1 phone automatic turned off
