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Victor0011_ Author

Level 1

4 points

My Apple ID is not working

What steps can I take my Apple ID is not active and my iMessage isn’t working anymore what can I do to it

iPhone 12 Pro Max, iOS 16

Posted on Feb 1, 2024 11:58 PM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,771 points

Posted on Feb 2, 2024 7:11 AM

You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.

You can reach Apple Support using this link --> Contact - Official Apple Support

or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support

Note that having an "inactive" account is not the same as having a disabled account. If your account says it is "disabled", see this article --> If your Apple ID is locked or disabled - Apple Support

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My Apple ID is not working

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