The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Sig3to Author

Level 1

8 points

My Apple ID is not active and iMessage is not working

my app id is not active and my imessage aint working

Posted on Apr 13, 2024 9:04 AM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,771 points

Posted on Apr 13, 2024 1:47 PM

You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.

To reach Apple Support:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.

or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support

View in context

My Apple ID is not active and iMessage is not working

Similar questions