Screenshots - shift-cmd-4 not working after latest "upgrade"

Since installing latest upgrade (Ventura 13.6.4), neither partial (shift-cmd-4) nor "open screenshot menu" (shift-cmd-5) work. The only command shortcut that works is "full screen" (shift-cmd-3).

Has anyone else had this problem? If so, is there a fix?

iMac 21.5″, macOS 10.13

Posted on Feb 2, 2024 7:07 AM

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8 replies

Feb 2, 2024 3:33 PM in response to JimBill47

JimBill47 wrote:

Thank you; Tried this, but Shift-cmd-4 and -5 still won't work. I had to use Launchpad to open the app and select the option to use. Shift-cmd-4 doesn't give me the crosshairs option, and -5 does not open the app.

Boot macOS Safe Mode:

hhttps://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac


If you can then use the keyboard shortcuts to take a screenshot, then thes is an indication that there is software interfering with your keyboard shortcuts.

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Screenshots - shift-cmd-4 not working after latest "upgrade"

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