Elevation not working on Apple Watch Ultra 2

The compass app is working with the exception of elevation, not working on my Apple Watch Ultra 2

Posted on Feb 3, 2024 2:06 PM

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Posted on Jul 29, 2024 1:31 PM

I finally called Apple tech support and explained my issue and they sent me a new watch. I returned my old one. I have Applecare+ for the watch. The first short run I did, it was good on the trails and dropped out twice for about 10 seconds around some traffic lights. I did the full trail run today and it never dropped out anywhere. So it seems there was some issue with my original Ultra 2. Maybe the barometer was on the low end of engineering tolerance or something. Hoping my replacement watch will keep performing well.

56 replies

Aug 12, 2024 1:54 PM in response to dflowerz

I have Ultra (cellular) and friend has an earlier Iwatch - we hiked together and the elevation profile is pretty much dead on between the two watches, but my elevation gain was around 700 feet lower, while his was much more accurate. The profile data is there and correct, but it just seems like there is an error in the calculation of elevation gain. I hike with iphone, but bluetooth off and I have restarted the Ultra a few times, but haven't unpaired and repaired the Ultra yet. Curious if you think related issue.

Aug 19, 2024 11:53 AM in response to alaafromspringfield gardens

Sad to say that today my replacement Apple Watch Ultra 2 started dropping elevation just like my old watch. After two runs with no problems, the third run was not good. Constantly dropping the elevation display. It has to be some design flaw. Love my Apple watch for everything except this, but I am done using this watch for running. Too frustrating. From now on I am going to use either my Coros or Garmin watch and start carrying my iPhone. When the next big update comes out with the revamped workout app I will try it again. No plans to buy another Apple Watch though.

Sep 23, 2024 2:29 PM in response to dflowerz

Tried the watch again after updating to OS11 and no change. What drives me nuts is there is probably someone at Apple who knows exactly what the problem is whether it be hardware or software, but all of use are left in the dark. This watch is great, but far and away the most frustrating watch I have. My guess is that once the accuracy of the elevation gets out of spec the elevation stops displaying until it gets back in spec. Also strange is that the replacement watch worked OK for a short time then ended up just as bad as the original I bought. Go figure. Once again back to Garmin and Coros for running. Those watches NEVER fail to give accurate elevation displays.

Oct 12, 2024 7:03 PM in response to Bradley Olwin

I have never had elevation drop outs using outdoor walk, only dropouts using outdoor run. I tried using outdoor run for a 3 mile walk today and no dropouts. Go figure. On Monday I plan to do my usual run which has lot of dropouts but use outdoor walk instead of outdoor run just to see what happens. Once I used the Workoutdoors app for this run and elevation never dropped out but it was all over the place, showing 500 feet when it was really more like 800 feet. Also on Monday I am going to use my wife's Apple Watch 9 to see if it still does not have any dropouts.

Nov 23, 2024 12:28 PM in response to dflowerz

They use different sensors, different algorithms and different methods of calculating altitude. Let’s compare Apples to oranges.


I agree one may be more accurate than the other. Use the one that best suits your needs. I’ve been on other watches forums. I find the same discussions. Watch X isn’t as accurate as Watch Y. Go to another forum and it’s the opposite.


No one Watch is perfect or best choice for every user. Reading and watching reviews and forums will drive anyone insane. Pick you watch and try it. If you’re not happy, return it during the merchant’s return period and then try a different watch.

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Elevation not working on Apple Watch Ultra 2

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