How to disable the Contact Poster feature in Contacts and Phone app

With ios 17, Apple added a really stupid feature called Contact Poster to the Contacts app in addition to the standard Photo circle. When I go to update a picture on a contact it now forces me to add a Contact Poster as well. However, that Contact Poster picture may be replaced by the contact owner when they call me. That picture may or may not be something that I want others (business partners, clients, etc.) to see.

I would like to disable the Contact Poster feature entirely so no one else has control over what will be displayed on my phone. The only way I've found to add or change the Photo on a Contact without having to deal with the Contact Poster is to do my editing of Contacts through the iCloud using my desktop PC.


Has anyone figured out a way to disable this stupid Contact Poster 'feature'? To me, it's more of a Bug, than a feature. I was going to upgrade my 3 iPhone 12 Pro Max but at this point I may be switching to a non-Apple product.

iPhone 12 Pro Max

Posted on Feb 4, 2024 3:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2024 9:17 AM

You can’t disable or delete it, but if you recreate the contact WITHOUT an image, then go to Photos > select photo > assign to contact, it’ll make the photo their icon without also generating an awful banner along with it.

Similar questions

49 replies

Jul 2, 2024 8:00 AM in response to EchosoftDS

I've discovered a workaround to prevent this, and fix it.


When someone calls or texts you, and you want to add that person to your contacts, don't do it from the phone or messages app. If you do, that person's poster settings will be attached to the contact. Even if you create a "custom poster," you'll still have the poster format, which makes the contact's info difficult to see at a glance.


Add the person to your contacts from scratch, ideally from a desktop or laptop. When it syncs with your phone, there will be no poster effect.


If you already have people showing up with posters, note down their information, delete their contact cards from your phone, and add them again. Try to do this on your desktop or laptop. (I haven't tried adding from scratch on my phone, so I can't recommend it.)

Mar 14, 2024 7:05 AM in response to EchosoftDS

Might not be helpful for everyone, but back in the day when the iPhone came out, I already had a contact list with my gmail account and I opted to only use this as main contact list on my phone ever since. Never the iPhone contacts or iCloud. I also was surprised that with the new iOS Apple added the Poster, if I added a contact photo to one of my contacts on my phone. (still the contacts from my Google Contact List) No way to remove the Poster and just have the contact photo. However, when using the Gmail contact list on a browser on the PC, I can just add the photo. Works a charm. You do need to have a Google Account and have all your contacts on Google Contacts and use this as your contact list on you phone.

Jun 19, 2024 4:45 AM in response to SteelCityAnne

Your comment "This article tells you how to... replace their posters with photos." is a little misleading.

This is what that article actually says:

"Contact posters belonging to other users cannot be deleted or disabled."

"...you cannot set up a contact poster for your contacts—each iPhone user is in control of their contact poster."

"Contact posters cannot be officially disabled."


Even the article's content is a little misleading. Where it says:

You can delete individual contact posters from your contact poster list.

Start by opening your Contacts app and selecting your card at the top of the list.

  • Tap Contact Photo & Poster, then tap the Edit button in the middle of the screen.
  • Scroll to the poster you want to delete, then swipe up on the poster. Tap the red trash can button to delete the poster.

YOU CANNOT DELETE INDIVIDUAL CONTACT POSTERS FROM YOUR CONTACT POSTER LIST. If you read this part carefully, it shows you how to delete YOUR contact posters when you selected YOUR card from the list. But if you disabled the Contact Poster for YOUR card from showing up on other people's phones and you follow these instructions to swipe up and delete your posters, you also screwed up YOUR PHOTO! Then you'll have to go back and add back Your photo to get it back.


Now, there is a section of this article that does talk about "However, there is a workaround to disabling another contact's contact poster", which I have already stated before in this thread. The only workaround that I have found was to Delete the Contact and re-create the Contact again and update their photo with something that I select. I normally try to do this from my PC using the iCloud app because the Contact Poster functionality has not been activated there (yet) and it appears that once the new Contact is created that there won't be a Poster for that Contact - just yet. But I haven't discovered, yet, if someone calls me and they have their Contact Poster setup for themselves, if it will show up on my phone. I believe most of my contacts know how I feel about this feature and maybe they've disabled it on their side. Only time will tell...


I did find something that was a little quirky about the Photos on the Contacts. It appears to depend on the SIZE of the photo that you select for the contact as to whether the photo will show up in a small circle or large circle when you view the Contact in your phone app. I had some contacts where the photo was small, and some were large. After editing the photo that I was going to use for the contact (using the Paint app on my PC) and making the picture larger and then selecting it for that contact and resizing it to make it appear as I wanted, they are all now showing up in larger circles consistently.


I thought about getting my wife to setup a Contact Poster for herself and then call me to see if it displays on my phone - without my permission. But I haven't yet wanted to go to that effort since she'll probably have to delete her contact and re-create it to get rid of the Poster. I know she could disable the Contact Poster sharing but I'm not sure what her own contact would look like on her phone until she re-creates her Contact info again, and I'm just not in the mood to go through that hassle.


And before "you-know-who" adds his two-cents worth, we're still looking for WORKAROUNDS. Yes, yes, yes we know the "Apple does not read this forum" rhetoric, so there's no need to post that link again.

Feb 4, 2024 8:53 AM in response to muguy

I don’t have the option for Custom Photo. I can select from My Photos but it still has that stupid Contact Poster. The only way I’ve found a way to get around editing a contact without dealing with the Poster is via iCloud on my desktop. But when I go to contacts via the app or phone app, there does not appear to be a way to disable Contact Poster entirely.

Apr 9, 2024 9:27 AM in response to bernarde36

bernarde36 wrote:

Please provide a workable feature that would disable the contact poster feature using the iPhone itself. Currently a contact photo can be created but not used as the poster image still prevails. I shouldn’t have to use iCloud on a pc to make the adjustment[s] then back to iPhone to apply the changes. That’s too much work. The old way to create a contact photo was quick, seamless to use and is preferred. This iPhone is costly, yet it does not perform like a top of the line purchase should. Customers should be able to choose the features that are useful and appealing to their needs. The poster feature is wrongfully intended.

No one participating here in this forum can make the changes you want. Apple doesn't read here for feedback or suggestions. You can, however, let them know your thoughts here:


Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple

Apr 14, 2024 9:31 PM in response to johnmarksmith

johnmarksmith wrote:

Have not been able to figure out how, but I agree with other users that this is a horrendous "feature". It is so invasive allowing someone else to control what images appear on your phone. Apple needs to remove this feature immediately.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple

Feb 19, 2024 8:58 AM in response to EchosoftDS

EchosoftDS wrote:

APPLE needs to seriously look at providing users the ability to disable the Contact Poster feature. It makes me want to find a different Contact app that doesn't allow others to display photos on your phone when they call.

Apple doesn't read here for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple

Either that or dump my iPhone for an Android.

You should always buy the tool that best meets your needs. No one here in this user-to-user has a vested interest in what you choose.

Mar 6, 2024 6:10 PM in response to darthcooper

darthcooper wrote:

Don't take it personally, I am glad you enjoy the new feature, but for me the old way worked just fine and I am disappointed that I have to live with a feature that makes me keep something that I neither asked for nor appreciate like you do.

I don't really care about the feature one way or the other. My point was that your implication that no one in their right minds would like the feature might have been wrong.

I hope Apple will give us an option to disable this feature. I like my iPhone just a little bit less now that I am force to live with it this way.

Apple is going to continue to make changes. That is a certainty. You will like some of them and hate others. That's also pretty much certain. Getting overly attached to one way of doing something will just lead to frustration.


You should always use the feedback link I provided to let Apple know which ones you like and which ones you don't.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to disable the Contact Poster feature in Contacts and Phone app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.