2020 iMac with Sonoma frequently restarts itself

My iMac restarts itself at least a couple times a day. It appears to be happening due to a "kernel panic". How can I make this stop?

Posted on Feb 4, 2024 11:44 AM

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1 reply

Feb 4, 2024 11:45 AM in response to jayfromgolden

Hey there!


To start, please create an EtreCheck report. EtreCheck is a simple, helpful utility to diagnose and identify both software and select hardware issues with your Mac.


Downloading

To get started, download EtreCheck:


https://etrecheck.com/en/welcome.html


Click “download” on the site. The app will be downloaded to your Mac to your downloads location, which is the “Downloads” folder by default. This can be accessed by going to the Finder > Go (in the top menu bar) > Downloads.


Open the app, and generate a report

Open the downloaded application, and follow the initial steps to open the app. Choose a problem in the drop-down menu, and click Start. Creating a report typically takes 2-4 minutes on a healthy Mac.


View your report, and upload a copy to Apple Support Community

Once you have your report generated, you can upload it to Apple Support Community for us to review and provide suggestions. Please refer to this document with instructions for uploading your report and using the “Additional Text” function of Apple Support Community:


How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community


If you need help in the meantime, please let us know!


Jack

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2020 iMac with Sonoma frequently restarts itself

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