It seems like you've covered a lot of troubleshooting steps already. Since the issue persists, here are a few additional suggestions:
1. Check Physical Connection:
- Ensure that there are no physical issues with the microphone. If your iMac has an external microphone, make sure it's connected properly. If it's an internal microphone, check for any debris or obstruction.
2. Safe Mode Boot:
- Boot your iMac in Safe Mode by holding down the Shift key during startup. Safe Mode loads only essential Apple extensions. Check if the microphone works in this mode.
3. Create a New User:
- Create a new user account on your iMac and check if the microphone works for that account. This will help determine if the issue is user-specific.
4. Update macOS:
- If possible, consider updating your macOS version to a more recent one. OS X 10.11 (El Capitan) is quite old, and updating to a more recent version might resolve compatibility issues.
5. Check for Software Conflicts:
- Some third-party applications or extensions might interfere with microphone functionality. Temporarily uninstall or disable non-essential software and extensions and check if the issue persists.
6. Check for System Updates:
- Even if you're not updating to a newer macOS version, ensure that your current version is fully updated. Sometimes, Apple releases patches that address specific issues.
7. Test in Different Applications:
- Use different applications to test the microphone. Sometimes, the issue might be application-specific.
8. Audio MIDI Setup Configuration:
- In the Audio MIDI Setup, try changing the audio input configuration. For example, change the format to 48kHz or try different channel configurations.
9. Hardware Diagnostics:
- Run Apple Hardware Diagnostics again. Restart your iMac and hold down the D key during startup to initiate diagnostics. This can sometimes identify hardware issues.
10. External Microphone Test:
- If possible, test an external microphone with your iMac. This can help determine if the issue is specific to the internal microphone.
11. Check Microphone Privacy Settings:
- In System Preferences, go to Security & Privacy > Privacy > Microphone. Ensure that the applications requiring microphone access are listed and enabled.
If the issue persists after trying these steps, it might be worth considering professional assistance, as there could be a more complex hardware or software issue that requires a closer look.