adding gmail account

Deleted gmail account to solve problem. Cannot re-add--error 400. Same error trying to add other new gmail account. Other gmail accounts already in Mail OK. Account in question OK on phone.

iMac 21.5″, macOS 12.7

Posted on Feb 6, 2024 8:23 AM

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Question marked as Top-ranking reply

Posted on Feb 6, 2024 11:39 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and try adding the account from there. Reboot normally.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


3 replies
Question marked as Top-ranking reply

Feb 6, 2024 11:39 AM in response to ccroww

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and try adding the account from there. Reboot normally.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


Feb 7, 2024 12:29 PM in response to Old Toad

Thank you, Old Toad!

It worked, even though I needed to reboot safe mode a 2nd time to add a new gmail account. Both acc'ts now in Mail. You and other community members are part of the reason we've been an all-Apple family for 40+ years.(Thus no excuse for me not having thought of safe mode--just never thought of it for an email problem. Duh!) Appreciate the quick answer!

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adding gmail account

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