The Weather Channel weather.com premium subscription from Apple not allowing log in

I am unable to login to my The Weather Channel (TWC) App (premium) that I subscribed to through Apple. I get no response to the Forgot Password request to my email. What can I do to fix this? I tried resubscribing through TWC and it wanted to charge my credit card again. I cancelled the subscription in the App Store and it said it would expire in August 2024. I re subscribed in the App Store and it says I'll be billed next August. But I still cannot login to the App using the existing subscription.