I cannot update my billing info

I’ve tried different ways like getting rid of it then putting the details in again, restarting my iPad, logging out of the Apple ID but it still won’t work. Any help is highly requested


(attachment below is what it shows every time)

iPad Pro, iPadOS 17

Posted on Feb 6, 2024 2:37 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2024 12:52 AM

If you already tried (to no avail) all the steps provided in these support articles:--> Add a payment method to your Apple ID and/or If you need to change or update your Apple ID payment method , I suggest that you contact iTunes Store Support Team directly, and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Feb 7, 2024 12:52 AM in response to dearcupid0

If you already tried (to no avail) all the steps provided in these support articles:--> Add a payment method to your Apple ID and/or If you need to change or update your Apple ID payment method , I suggest that you contact iTunes Store Support Team directly, and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

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I cannot update my billing info

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