I recently had my 10 year old daughter's iCloud account deactivated but we hadn't signed out of her account on her iPad. Now we aren't able to factory reset her iPad because it doesn't recognize her account when we put in the password. How can we fix this issue?
“Deactivated” how exactly?
What did you do?
If you requested the complete deletion of the Apple ID to Apple as shown in the support document linked below, then as also explained there, the iPad is now completely inaccessible, and there is no way to fix it.
click here ➡️ How to delete your Apple ID account - Apple Support
if you just had it temporarily deactivated, then you will need to have it re-activated to be able to sign out.
click here ➡️ How to deactivate your Apple ID account - Apple Support
If you did something else, then please explain what that was.
“Deactivated” how exactly?
What did you do?
If you requested the complete deletion of the Apple ID to Apple as shown in the support document linked below, then as also explained there, the iPad is now completely inaccessible, and there is no way to fix it.
click here ➡️ How to delete your Apple ID account - Apple Support
if you just had it temporarily deactivated, then you will need to have it re-activated to be able to sign out.
click here ➡️ How to deactivate your Apple ID account - Apple Support
If you did something else, then please explain what that was.
You will need to submit proof of ownership to Apple, an original purchase receipt, to request they remove the Apple ID from the iPad on their end. See Start a support request at How to remove Activation Lock - Apple Support
Yes I did request a complete deletion of her Apple ID but there has to be a way to fix the issue. My iPad can't just be rendered useless forever right?
Thank you so much!
Deleted my daughters iCloud account. Now cannot access her iPad.
