I sent someone a gift app and it was paid for but the person didn’t receive the email what do we do?
we can’t find the email where they have access to their gift app
iPhone 14 Pro, iOS 17
Question marked as
Make sure it didn't get directed to junk mail.
Click on this link to find out how to resend iTunes gifts --> Gift apps, media, and more from Apple - Apple Support
- "If you sent an iTunes Gift and your recipient can't find the link to redeem it, you can resend them the gift from your iPhone, iPad, or iPod touch or your computer. When you resend an iTunes Gift, the recipient will receive another email with a link to redeem the gift."
- "Cancel a gift
If you want to cancel a gift, you can contact Apple Support up to two days before scheduled delivery."
More information: Wrong account Gift card - Apple Community