Unable to disable read receipts for specific contacts

Hello I was wondering is someone could help me out.


By default read receipts are turned off on my phone, which is what I prefer.


I don’t have the option either on my contact to disable as per support on Apple has suggested. I can’t understand why I can’t see the contact be disabled for read receipts.that option does not display when I click on the message contact.


Anyone know how to fix this? This is becoming an issue due to business policies.


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Feb 8, 2024 5:40 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2024 6:09 PM

Double Check the following:


Open the Messages app ➡️ Tap on a Contact ➡️ In the Message window, tap on the contact at the top: This action will open a window and when you scroll down, then you will see an option to Send Read Receipts. NOTE: Read Receipts only work with iMessages and not SMS/MMS.


If you still do not see the Send Read Receipt option, then I have a question and that is, is your iPhone issued to you by your employer or another organization? If YES, then the administrator may have policies installed on the iPhone and de-activated the feature.


Axel F.

4 replies
Question marked as Top-ranking reply

Feb 8, 2024 6:09 PM in response to Perdition

Double Check the following:


Open the Messages app ➡️ Tap on a Contact ➡️ In the Message window, tap on the contact at the top: This action will open a window and when you scroll down, then you will see an option to Send Read Receipts. NOTE: Read Receipts only work with iMessages and not SMS/MMS.


If you still do not see the Send Read Receipt option, then I have a question and that is, is your iPhone issued to you by your employer or another organization? If YES, then the administrator may have policies installed on the iPhone and de-activated the feature.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to disable read receipts for specific contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.