Not even iTunes will update my iPhone 12 Pro iOS after battery replacement.

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Not even iTunes will update my iPhone 12 Pro iOS after battery replacement.

I replaced the battery in my iPhone 12 Pro a few months ago. I never minded the "Unable to verify this iPhone has a genuine Apple battery" even though I used an identical battery. However, my IOS was 17.1 at the time of the battery replacement and now I am getting "A new iOS update is now available" message every time I unlock the phone. The latest version is 17.3.1. I tried to update but I get "unable to verify" after downloading during the verify step. Some people say use iTunes to update instead but after loading the latest version, it only sees the currently installed iOS, 17.1 and reports that is up to date. Is there any way to fix this besides going to the Apple store? I can't afford to lose my phone for several days.

iPhone 12 Pro

Posted on Feb 9, 2024 8:21 AM

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Answer 1

Feb 9, 2024 8:34 AM in response to wharriso

You're going to have to figure this out on your own. Since you had the battery replaced by anyone other than Apple or an Apple Authorized Service Provider, Apple won't touch your iPhone.

By chance, did you have Beta software installed on your iPhone? If yes, remove the Beta profile, the try to update.

Do you use a VPN on your iPhone? If yes, at a minimum turn it off, but better yet, remove it completely as it's not necessary.

Other than that, you're pretty much on your own here.

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Answer 2

Feb 9, 2024 1:01 PM in response to wharriso

If you don't know what a Beta Profile is, you most likely don't need to look for something you likely don't have.

Chances are you messed up your iPhone when you replaced the battery in it. We can't help you. And you now know why either performing service on your phone yourself or paying a 3rd party to do it was a VERY BAD idea.

Sorry.

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