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Sudden loss of iPhone Comcast email access

Since Apple update 17.3.1 my wife and I can no longer receive Comcast’s email on our iPhones. We can access our Comcast email using iPhone Internet browsers, but not the iPhone Mail client. I’ve twice deleted, rebooted, and reinstalled the Comcast account via iPhone Settings/Mail, but I continue to get “Comcast not available.” What happened and when will Apple fix this?

iPhone XR, iOS 17

Posted on Feb 10, 2024 10:49 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2024 8:34 AM

Found this Great answer:


https://discussions.apple.com/thread/254833656?sortBy=best


Essentially, log into Xfinity email using a browser, select Settings upper right, Security, upper left check “Third Party” authorization.


It took four days and two new iPhones because it appears to me Comcast didn’t warn users of the security change. Special thanks to the above Apple Discussions thread!!! 👍👍

36 replies

Sudden loss of iPhone Comcast email access

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