Hello, I just bought in USA a 16inch MacBook pro with an AppleCare+Plan for 3 years. The question? Is the AppleCare+Plan bought in USA válid in Spain? thanks a Lot
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gigetto63 wrote:
Hello, I just bought in USA a 16inch MacBook pro with an AppleCare+Plan for 3 years. The question? Is the AppleCare+Plan bought in USA válid in Spain? thanks a Lot
AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world, depending on your location. read the fine print
AppleCare Products - Mac - Apple
if in doubt—
call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
gigetto63 wrote:
Hello, I just bought in USA a 16inch MacBook pro with an AppleCare+Plan for 3 years. The question? Is the AppleCare+Plan bought in USA válid in Spain? thanks a Lot
AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world, depending on your location. read the fine print
AppleCare Products - Mac - Apple
if in doubt—
call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
You best read the terms and conditions which include this:
4. What is not Covered?
4.1 Hardware Service and ADH Service
Apple may restrict Hardware Service and ADH Service to the country where the Covered
Equipment was originally purchased.
from here:
That means they may or may not cover it.
iPhone coverage is generally specific to the country of purchase.
MacBook Pro coverage has traditionally been world-wide, and almost all parts are the same on every MacBook Pro, world-wide. HOWEVER:
The parts that are not universal are EXACTLY the assembly that includes the keyboard, which may have keys not generally available everywhere. and the battery is part of the Keyboard/Trackpad/Battery/TopPlate assembly. if you have trouble with that
You may not be covered.
The "may restrict" exclusionary language in the operative document that babowa posted is nothing new. It goes back in older versions of the AppleCare and AppleCare+ policy statements at least five years last I checked. It started getting more attention when Apple issued a revision of the document in June of 2022.
The standard one-year warranty for Mac computers IS valid worldwide:
Legal - Mac Warranty Us - Apple
but Applecare+ has the "may restrict" language for coverage outside the country where sold.
>opinion>In corporate-speak, at least to me, "may restrict" sounds more like "will restrict."</opinion>
I posted the link to the Mac Applecare (not iPhone) coverage terms for purchases since 9/2022 and it does include the lawyer speak "may" restrict which means Apple is free to cover the repair or not which definitely puts a legal damper on the Mac Applecare terms.
Is the MacBook Pro AppleCare Plan bought in USA válid in Spain?
