I know that the circle means that the phone is searching for 'something' but how do I figure out what? I am assuming that it is using battery power while spinning? It stays spinning if I turn off wi-fi or cell service. I've closed down all apps. It just keeps spinning.
iPod, iOS 9
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are really only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or, if the spinning continues....
2) There is likely a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are really only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or, if the spinning continues....
2) There is likely a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
How to get the spinning circle by the phone provider to stop?
