no adapter after buying ipad air

Hi,


I recently bought an Ipad Air but to my surprise i did not find the adapter in the box.


How can i be helped with this, as i do expect it to be part of the package.

iPad Air, iOS 11

Posted on Feb 11, 2024 9:57 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2024 11:39 PM

this is what their spec site say should be in the box


In the Box

  • iPad Air
  • USB‑C Charge Cable (1 meter)
  • 20W USB‑C Power Adapter


iPad Air - Technical Specifications - Apple


if any of that is missing then if it was me then I would return it to where I purchased it


you can also try to reach out to their support

 Get Support (apple.com)


And or


 Contact - Official Apple Support


And or


Contact - How to Contact Us - Apple


Or


Genius Bar Reservation and Apple

Support Options - Apple


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1 reply
Question marked as Top-ranking reply

Feb 11, 2024 11:39 PM in response to Susan Massaga

this is what their spec site say should be in the box


In the Box

  • iPad Air
  • USB‑C Charge Cable (1 meter)
  • 20W USB‑C Power Adapter


iPad Air - Technical Specifications - Apple


if any of that is missing then if it was me then I would return it to where I purchased it


you can also try to reach out to their support

 Get Support (apple.com)


And or


 Contact - Official Apple Support


And or


Contact - How to Contact Us - Apple


Or


Genius Bar Reservation and Apple

Support Options - Apple


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no adapter after buying ipad air

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