forced reset does not unfreeze
MY iPhone froze and will not move past screen to slide off Tried volume/volume down etc . Does not work
Question marked as
Please try the Forced Reset one more time.....before you throw in the towel and head to the service shop.
Follow the instructions very carefully, as this is a bit tricky.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or, if the phone is still frozen.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below: