my ipad has been shutting off randomly no matter how much its charged, and it'll turn on with "0% remaining" or 90-100%, even if it was previously dead and not turning on?

This started around 1-2 months ago, and im wondering if theres anyone that can help me. Usually, it'll also have pink/green squares or pixels when it dies and it'll turn on right after at either 0%, or 100%. (usually, it'll die almost immediately after it turns on). additionally, it charges much slower than it used to and will even die while charging, causing it to boot loop (im assuming thats what its classified as??) and it's hard to use it anymore. this is really the only device I can really draw on anymore and i'm scared it's gonna stop working sooner or later. I dont know if this is a battery related issue (which it probably is) but yeah. If it helps, the screen is severely cracked and basically shattered, but i've had a case on it since forever. I don't know what to do anymore. ive done everything I could and I can't afford to replace it/my screen at the moment.. any help? I don't know if this has/is happening to anyone else, either, since i've searched everywhere for answers and the only things i've seen are battery replacement or screen replacement. Any additional information needed? i'm also still on iOS 14.4, if that's anything useful. Ipad 8th generation, 32gb, iOS 14.4, I got it around November of 2021 maybe? I could provide a photo of it saying "0% remaining" also, if needed. Sorry if this is vague at all.

iPad (8th generation)

Posted on Feb 12, 2024 5:57 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2024 6:36 AM

Given that your iPad has screen damage, the iPad may have other internal damage.


While your battery may also be failing, battery replacement will also entail screen replacement - as removal of the screen will likely result in its complete destruction. Apple will not entertain a battery replacement unless a screen repair is performed at the same time.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


You can establish the likely repair cost of your iPad in your country/region here:

iPad Repair & Service - Apple Support


Other than you purchasing a new iPad, this will likely be your only repair option.


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Question marked as Top-ranking reply

Feb 13, 2024 6:36 AM in response to pleas_

Given that your iPad has screen damage, the iPad may have other internal damage.


While your battery may also be failing, battery replacement will also entail screen replacement - as removal of the screen will likely result in its complete destruction. Apple will not entertain a battery replacement unless a screen repair is performed at the same time.


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


You can establish the likely repair cost of your iPad in your country/region here:

iPad Repair & Service - Apple Support


Other than you purchasing a new iPad, this will likely be your only repair option.


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my ipad has been shutting off randomly no matter how much its charged, and it'll turn on with "0% remaining" or 90-100%, even if it was previously dead and not turning on?

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