I have a Duel Sim iPhone 14 Pro Max. I have an eSIM that works fine. My physical SIM has an issue. Sometimes I miss calls, my phone doesn’t ring, all I get is a text saying Ive missed a call. I am not on
my phone and I have a full signal. I’m on the latest software and the network does not require updating. However sometimes it works fine. So I’m at a loss any advice would be appreciated
[Re-Titled by Moderator]
iPhone 14 Pro Max, iOS 17
Maybe the physical SIM is defective. Contact your carrier and get a new SIM. You should be able to use an eSIM and physical SIM at the same time.
Check your iPhone settings
Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off. Check Do Not Disturb. Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Check for any blocked phone numbers.
If you can't make or receive calls on your iPhone - Apple Support
Can't send or receive message then try these steps first
If you can't send or receive messages on your iPhone, iPad, or ...
you Have to get rid of the physical sim. I have this as well , and was told cannot use them together. You have to go to general, transfer or reset phone, follow prompts. I had to do this at least 3xs on 14- 15 no issue.
To use two different providers, your iPhone must be unlocked. Otherwise, both plans must be from the same provider. If a CDMA network provides your first SIM, your second SIM won't support CDMA. Contact your network provider for more information.
If you have an enterprise or corporate data service plan, check with your company administrator to see if they support this feature.
Thank you have tried this will see if it works when I get a call
I have an unlocked phone and the provider is the same. One for personal and the other for business.
Oh dear, not sure I can do that as my SIM is from my company. Will need to ask. Thanks for your help
Dual Sim Issue on my iPhone
