Camera and Flashlight not working after iOS 17.3.1 update

hello,

I have same problem.

do you know a solution.

(sorry for my english)

I too am having the same exact issue

Has anyone tried to roll back the iOS? It’s a big step and I don’t want to try unless it’s been proven to work!

Same issue with my iphone13 after couple of restart camera works but all of sudden back camera with 1x zoom stops showing black screen and flashlight stop working as well.

Same here. Yesterday, I did a Factory Reset. The Rear Camera and Flashlight were restored. Today, both are dead. Obviously a software problem after last update.

Me too camera and flashlight not working. I also tried everything checking settings, soft reset, hard reset software is updated hence the issues😵‍💫Someone posted they got their camera to work on 0.5 magnification which worked for me too but if it’s a document the page is curved… photos too but more noticeable with document.

Apple Support Is there a fix for this yet?

Hi yes I can take photos and videos if my magnification is set to 0.5 documents appear warped photos that is not always noticeable. My flashlight is not working at all. Have u been able to resolve your issues? I see your post was in February

hey! I just run into the same problem 2 days ago: 1x, 2x, flashlight not working, 0.5x works but puts a blue glow on the pictures taken (on the preview of the camera nothing’s shown). It’s 100% software failure, and tried everything to fix it: reset, turning off everything what could interfere with it, but nothing. Updated to 17.5, nothing changed. Has anybody else met with a solution besides of getting ripped off with good amount of money for something which is not even your fault? thanks

I had exactly the same two problems occur with the camera on my iPhone 14+ while running iOS 17.4.1, but starting at least a couple of weeks after installing that version. Both of the black screen on the front camera and the rainbow squashes of color across one side or one corner of every photo taken with the front camera. These problems went away immediately and temporarily when I installed iOS 17.5. and before these problems recurred later on May 16, I took my phone, which is under warranty, to a genius bar at the Apple Store. The diagnostic that was run indicated no hardware damage at all. Then later that day, both camera problems occurred and are still occurring, I can get the camera to work normally by doing a forest restart or by stepping the zoom ratio down to 0.5 and then manually pinching out to get to 1.0 or above. However, every photo taken with the front camera still has the color artifacts in it .

I am exactly the same, no cameras not flashlight, reset settings, no change, completely erased phone, restarted without recovery from backup, still nothing, restored from old backup, still nothing!

Initially my facetime camera worked, and the main camera only worked via the filmic app, but flash and main camera would not work via the apple camera icon, it was just black on screen. I updated to 17.5.1 tonight hoping the issue had been resolved but still the same, even after a reboot.

Apple support ran diagnostics on my phone, tried to tell me there is an issue with my camera (no sh*t Sherlock!) and since then, neither facetime or main camera work!! not even thru filmic app. so now I am left with no facial recognition too! this issue is 100% firmware related and do not let apple tell you otherwise!

apple's suggestion - Take it to local service centre! - I have told them I will not be paying for their poor firmware update causing problems with my phone. It is spotless, always in a case, never been dropped and worked perfectly until 17.5.0!! so frustrating.

I have an appointment at service centre tomorrow 23-05-2024 - I will let you all know the outcome of that.

Not impressed!

it seems a very common problem, my phone camera stopped working after 17.5.0 just updated again to 17.5.1 and no change. have reset, deleted all phone data, started fresh without recovery from backup, still no camera, then recovered backup, still nothing. apple have told me to take it to service centre tomorrow 23 May 24 lets see what they say, i have told apple I will not be paying money for a firmware fault causing issues, my phone is spotless owned from new and never a glitch until 17.5 :(

Same problem here - iPhone 12 pro. One suggestion I came across was performing a "device firmware update". Unfortunately I wasn't able to duplicate the expected outcome which was iTunes detecting phone in recovery mode and then doing a force restart. Oh well...I guess it's time to call Apple...in hopes of not having to go to Apple store:-|

(The instructions were through ifixit.com - search for iPhone 12 camera not working.)

Having the same problem after last update - I first noticed it when my code scanner (in control center) went completely black, When taking photos, only works in 0.5x mag and flash does not work nor does my flashlight. Clearly a software issue so why isn't it being recognized and addressed - I would hate to have to wait until iOS 18 and pray it fixes the problem.

Same exact thing happened to my iPhone 14 after the latest update! No front camera, no flashlight\torch!

nothing has worked and support hasn’t come up with any details thus far.

Same issue still