My I phone is on. I cannot slide it to turn it off to restart it. Its charged and frozen

I have held the side buttons down for 30 seconds but it only takes me to the slide to power off....Then I cannot slide anything

iPhone 7, iOS 11

Posted on Feb 14, 2024 7:19 PM

Top-ranking reply

Dallen_Frutchey

Level 3

725 points

Posted on Feb 14, 2024 7:21 PM

You need to force restart your iPhone: Force restart iPhone - Apple Support

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