i phone 13 camera dot line issue

i bought this phone around one year ago, my phone one year warranty is expired, I am facing camera dot line issueon my iPhone 13 , the line is on main camera not in wide angle ,how can I fix this issue ,can I get a replacement.

iPhone 13

Posted on Feb 16, 2024 5:36 AM

Top-ranking reply

muhammednk Author

Level 1

4 points

Posted on Feb 16, 2024 5:37 AM

View in context

Similar questions

Wide Angle Camera/0.5 on iPhone 13 Pro Max stopped working The wide angle camera/0.5 on my iPhone 13 pro max is missing/has stopped working and an error message pops up in the settings saying that the camera is non-genuine or not functioning as expected. I’ve had this phone for almost 3 years now so the warranty has already expired. What should I do? Would anyone care to give advice or suggestions? Any help would be appreciated. [Re-Titled by Moderator]
1675 2
Replacement Policy hello team i bought an iPhone in feb 2022 and after 3 months in June 2022 my iPhones camera stopped working i took it to service center the replaced the camera but after one month in July 2022 same camera issue again i connect with customer support they told me whatever service center will do is the last option so they again replaced the camera now its third time within a month my iPhone camera again stopped working and again the customer support is telling to get the camera replaced…… what is this issue will again come because its 3 times in row of 3 months what is the policy for replacement then if customer is facing the same problem again and again………. please guide me with next steps Thanks Devashish Mali
1455 2
Defective camera, Apple refuses to provide warranty. Hello. I'm Vietnamese, I don't know English so I have to use google translate. My iPhone 14 pro max 512gb is 28 days old and has a macro camera problem. When taking a close-up photo, a blue dot appears on the image. I took it to the service center, the company refused to provide the warranty and blamed the user. A representative said that the device was exposed to a strong light source, so the image sensor was damaged. Yes, I am a normal user, I only know how to buy and use the device. When I bought the device, no one taught me how to use it.? And what line does the useless Apple manual inside the product box teach customers how to protect the device? Or is there any warning that the camera will be damaged? But now the machine blames all on the user. Not to mention on the screen there are 2 ~2mm yellow stains "inside the screen". I am too disappointed to spend a large amount of money to buy Apple products, even more disappointed with the company's handling and policies. It is too vague how to use while the manual has no warning section. And now they blame it all on the users.
1617 5

1 reply

Top-ranking reply

muhammednk Author

Level 1

4 points

Feb 16, 2024 5:37 AM in response to muhammednk

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i phone 13 camera dot line issue

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up