Subscription charge after free trial canceled beforehand,and report a problem isn’t working

I need an agent to speak to such as through email, chat, etc that I can explain my unique specific issue.

Posted on Feb 16, 2024 8:25 AM

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What should I do if I cancelled a free trial but still got billed? l am not able to update or install apps because l subscribed to picsart free trial, l cancelled before the subscription began.. l deleted the app but later l found in my purchase history total owed.. l saw l have been billed $29.99 for picsart annual l saw in my purchase history Total owed. That l have been billed $29.99 for Picsart annual gold subscription.. something l have cancelled even before free trial ended.. l contacted picsart about the issue and asked them to cancel the subscription because l have no intention of using or paying for it. They agreed and cancelled the subscription. I tried to report to Apple to remove that total owed because the subscription did not even start. This is what l got when l tried to “We are still processing these purchases. You can report a problem once they are done. Picsart Gold - Annual Picsart Photo Video Editor Al Expires: 20 Jan 2025 Subscription Renewal Manage Subscriptions › 20 Jan 2024 at 14:11 GMT USD 29.99” till now l have not been able to get hold of any Apple support whatsoever and l am not able to update or install apps .. please if anyone can help me reach out to Apple to clear this for me l will be very grateful.. l am not ready to pay $30 for something l never used and even contacted the developers to have it cancelled [Edited by Moderator]
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1 reply

Feb 16, 2024 9:08 AM in response to Liam4leg666

Click on Support at the top or bottom of this page and you can choose a callback or a chat.

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Subscription charge after free trial canceled beforehand,and report a problem isn’t working

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