No Incoming Mail on Laptop/ But iPhone and Webmail fine

BethBAMNorth wrote:

Hi There! I'm running Mail 16.0 on my MacBook Pro-Sonoma 14.1.2

My email provider was down for an hour - and while now back up... the incoming mail gives me a message that there are no new messages. I am receiving incoming via webmail, on my iPhone- and even on my old laptop- but nothing has updated here on my main laptop for days. Outgoing messages work fine. Ive checked the basic settings on my iphone to ensure they match my laptop.... and I can't see any anomaly.

Have you shut down Mail and relaunched it?

Have you rebooted?

What does the Connection Doctor say about your IMAP server

Use Connection Doctor in Mail on Mac - Apple Support

The current stable release of Sonoma including bug fixes, security updates is macOS 14.3.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support