How do I capture and export a frame from a video in Photos version 9.0?

Apple Photos User Guide says:


You can review a video clip to identify an outstanding frame, then export it as a photo.

  1. In the Photos app on your Mac, open a video clip, and drag the playhead to the frame you want to export.
  2. Choose File > Export > Export Frame to Pictures.
  3. A TIFF file named “Frame [date]” appears in the Pictures folder.

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However this is what I get when I follow the instructions...

MacBook Pro 15″, macOS 11.7

Posted on Feb 16, 2024 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2024 2:30 PM

Did you move the slider to the frame you wanted to use before going to the File menu? You should get this:



If you did and still don't get the Frame export option \do the following: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


If you still don't get the frame export in Safe Mode try again after the normal boot.




2 replies
Question marked as Top-ranking reply

Feb 16, 2024 2:30 PM in response to Katherine Fatica

Did you move the slider to the frame you wanted to use before going to the File menu? You should get this:



If you did and still don't get the Frame export option \do the following: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


If you still don't get the frame export in Safe Mode try again after the normal boot.




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How do I capture and export a frame from a video in Photos version 9.0?

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