My iPhone 12 is acting weird

So I woke up and my phone was completely fine, nothing was wrong, when it started acting up, I turned my phone off and now it’s acting up, it’s showing that it’s 100% and the battery is green but it’s not plugged in. And it’s showing I’m in a call when I’m not anymore. It’s stuck on the Lock Screen and when I try to reset it or force restart it, nothing happens, it’s showing it’s unlocking with Face ID but I can’t access the Home Screen, I can turn it on and off but I can’t get to the settings to try and fix it. I don’t know what to do.

iPhone 11, iOS 17

Posted on Feb 16, 2024 6:15 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2024 6:17 PM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


6 replies
Question marked as Top-ranking reply

Feb 16, 2024 6:17 PM in response to malakai228

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


Feb 16, 2024 6:19 PM in response to malakai228

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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My iPhone 12 is acting weird

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