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Payment verification isn’t working

Apple is asking for payment verification. I only have one card. The card I have uploaded can’t be removed due to active subscriptions. It won’t let me even download free apps. When I put my password in it won’t tell me what’s needed to “verify” anything.

iPhone 13, iOS 17

Posted on Feb 18, 2024 12:03 AM

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2 replies

Feb 18, 2024 12:07 AM in response to Colin_svensson

If one or more of the following 6 options are true then you can't choose None as a payment method then the Billing information is needed. The "None" option will not appear...


  1. If you have an unpaid balance or payment due
  2. If you have a subscription that automatically renews
  3. If you're using the iTunes Store or App Store for the first time
  4. If you are not in the country or region you’re creating an Apple ID for
  5. If you changed your country or region
  6. If you're a part of Family Sharing



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card issued to you that is valid internationally and from the same Country / Region as your Apple ID?



Know it here --> If your payment method is declined in the App Store or iTunes ...


Check the following

  1. The payment method that you are adding is of the same country as that of App Store Country on your iPhone
  2. You have a valid payment plan debit/credit card from an authorized bank from the same country
  3. Payment methods that you can use with your Apple ID - Apple Support
  4. Learn more about family purchases and payments.
  5. Please check if your Debit/Credit card is valid internationally



If you can't download, make purchases, or update apps, including free apps, you must update your payment method or add a new one. If you verified that a payment method is available in your country or region and you're still having trouble, learn more.



Payment verification isn’t working

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