iCloud storage full- (Via Photos)

I have never had much problem with my storage and photos as I always had under 300 photos and videos in my camera roll. Recently I’ve had trouble because my photos album is taking up 12GB of storage but I only have 250 photos and 10 videos. I went through looking and I found this video that was 11.3BG so I deleted it and from recently deleted but it keeps popping back up and it still says I have 12GB of photos in my storage. Please help!! Nothing can sync because there’s no storage!

iPhone 12 Pro Max, iOS 17

Posted on Feb 18, 2024 3:05 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2024 3:32 AM

Did you already force restart the iPhone after deleting the video from the Recently deleted album?

Force restart iPhone - Apple Support


Did you try to log into your iCloud account one the web, open the photos app and delete the video directly in iCloud Photos?

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iCloud storage full- (Via Photos)

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