My Control Strip is not responding to touch, it appears normal, i.e all the lights are on and they change according to what I am doing (music, safari etc) as they should be but when I touch it nothing happens. I've checked to settings and they seem fine, and have used terminal to try to reset it but nothing works.
MacBook Pro 13″, macOS 14.2
Durtyweakend wrote:
My Control Strip is not responding to touch, it appears normal, i.e all the lights are on and they change according to what I am doing (music, safari etc) as they should be but when I touch it nothing happens. I've checked to settings and they seem fine, and have used terminal to try to reset it but nothing works.
On the M1—
The best you can do if you have an issue— equivalent Shut down, close the lid 30 secs+ , reboot as normal.
If no resolve try SafeBoot Use safe mode on your Mac - Apple Support to sort anomalies.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Get your mac repaired and how much will it cost
Mac Repair & Service - Apple Support
Check your coverage
My Support - Official Apple Support
Durtyweakend wrote:
My Control Strip is not responding to touch, it appears normal, i.e all the lights are on and they change according to what I am doing (music, safari etc) as they should be but when I touch it nothing happens. I've checked to settings and they seem fine, and have used terminal to try to reset it but nothing works.
On the M1—
The best you can do if you have an issue— equivalent Shut down, close the lid 30 secs+ , reboot as normal.
If no resolve try SafeBoot Use safe mode on your Mac - Apple Support to sort anomalies.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Get your mac repaired and how much will it cost
Mac Repair & Service - Apple Support
Check your coverage
My Support - Official Apple Support
Durtyweakend wrote:
Thanks, I've tried all of that, tried everything actually, the strip seems to be working ok with icons, apps, words appearing as I'm typing etc, just not responding to touch - could it be a faulty strip, i.e., it's broken???
? You have a hardware issue —yes.
Thanks, I've tried all of that, tried everything actually, the strip seems to be working ok with icons, apps, words appearing as I'm typing etc, just not responding to touch - could it be a faulty strip, i.e., it's broken???
Looks like it, I’ll pop in to the store tomorrow for an initial chat I think 👍
Control Strip on M1 not responding to touch
