Downloaded fonts show as installed but aren't available for use

I downloaded two fonts I need for work. Both went through the automatic verification in font book, both are showing as installed when in fontbook, however, I cannot use them in any application on my macbook air: word, google, excel, outlook etc. I am running Catalina 10.15.7 I've followed every instruction I can find to fix it but nothing works. I've added them to collections, I've followed advice from another post, changing the font book preferences to the other location. Help please!